At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Ranked by U.S. News & World Report as seventh in the country - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Department Description
The Neuroscience Transitional Care unit is a 27 bed unit that provides care to patients admitted to the Neurology, Neurovascular and Neurosurgical services. These patients require frequent neurological assessment and complex care not available in general acute care areas, but do not require placement in an Intensive Care Unit.
The Neuroscience Transitional Care Unit provides a transition from the Neurological Intensive Care Unit to the Neuroscience Acute Care Unit before patient is discharged home.
While this is a highly specialized unit, the Neuroscience Transitional Care unit also serves a diverse patient population with other medical conditions requiring transitional level of care. All beds have telemetry and continuous pulse oximetry monitoring capability.
Nurses on this unit are a highly motivated group of professionals providing outstanding care to the entire patient populations served. Teamwork among our nursing staff, as well as physician and nurse collaboration, is well tuned and allows workflow to occur optimally.
The exposure to the diverse patient populations and varied levels of complexity in care provides nurses the ability to developing and hone keen assessment skills. The unit is fast paced and highly rewarding with many hands on learning opportunities available on a daily basis.
Job Summary
Designs and oversees nursing and administrative operations in large and / or multiple patient care areas.
Accountable for the overall administrative planning and coordination of the staffing, fiscal and material resources. Assists with the development and implementation of new programs and policies.
Required Qualifications
- Three years demonstrated hospital management/leadership skills, with progressive expertise in patient care services. Knowledge to manage disaster incidents, critical events and ability to problem solve with critical thinking skills
- Active Registered Nurse licensure in the State of California
- Active American Heart Association CPR Certification
- Bachelor's or Master's Degree in Nursing
- Strong interpersonal skills to create and maintain a climate for effective communication and collaborative decision making
- Strong leadership, fiscal and operations management skills, with the ability to collaborate effectively with physicians, management and staff from all disciplines
- Ability to create and maintain a goal-oriented climate of teamwork, collaboration and consistent achievement of objectives
- Knowledge of relevant healthcare information technology and patient care workflows and processes
- Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments
- The flexibility to orient and work at all UCSF Health locations
Preferred Qualifications
- Master's Degree in Nursing or relevant area
- ANCC RN specialty certification in Nurse Executive or Nurse Executive-Advanced
Licensure/Certification
- Active Registered Nurse licensure in the State of California
- Active American Heart Association CPR Certification
Living Pride Standards
Service Excellence
- Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
- Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
- Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
- Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
- Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
- Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.
Work Environment
- Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
- Picks up and disposes of any litter found throughout entire facility.
- Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
- Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
- Protects the physical environment and equipment from damage and theft.
The flexibility to orient and work at all UCSF Medical Center locations is required.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at diversity.ucsf.edu. UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.
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