The Medical Information Liaison (MIL) serves as a key point of scientific exchange among external individuals and internal personnel. The MIL will assist in the execution of the key objectives of the Medical Information team, including the development of educational content, clinical consultations, and responding to medical inquiries. This positions reports to the Medical Information Manager.
Provide clinical consultations by phone to healthcare providers and patients.
Develop educational collateral in the form of white papers, webinars, case studies, etc.
Curate a database of publications relevant to psychiatric pharmacogenomics and disease states.
Collaborate with medical science liaisons (MSLs) and Customer Support teams to respond to medical inquiries.
Coordinate the development of scientific and marketing collateral in conjunction with Marketing.
Participate in product research and development, providing input from a clinical perspective.
Travel time: 0-20% (some regional and national conference attendance may be encouraged)
Must be a board certified/eligible genetic counselor (MS, LCGC), OR a licensed pharmacist (PharmD), OR a PhD in a relevant field, OR have an MS in a relevant field and at least 2 years of research experience
Knowledge and therapeutic experience in genomics, genetics, psychiatry and/or psychopharmacology
Direct experience in servicing customer needs by creating and communicating complex biomedical information
Clinical or research experience with pharmacogenomics
Exceptional written and verbal skills
Excellent time management, scheduling, and organizational skills
Ability to manage multiple tasks in a fast-paced environment
Ability to work effectively under tight timelines and schedules
Ability to work independently and as a contributing team member
Ability to sense the importance or impact of issues and situations and take appropriate actions
Must be flexible, innovative, and self-motivated
Must have the flexibility to work extra hours to meet corporate and departmental goals
Strong communication, interpersonal and organizational skills
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; talk; or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.