The Genetic Specialist (GS) - Cardio/Neuro is responsible for the technical and clinical support of Ambry’s clientele within a defined geographic region, including ongoing client education and engagement regarding our clinical offerings and the technology used at Ambry. The role sometimes includes dealing with customer business/logistics issues such as test ordering and pricing. This role is also responsible for key opinion leader (KOL) development, clinical collaboration with key customers, and adoption of testing services in targeted, appropriate markets. The GS role supports the sales team in new and existing client interactions. Additionally, the GS role interfaces with many internal departments, serving as a technical liaison between the client and marketing, clinical lab, accessioning, reporting, and others.
JOB DUTIES & RESPONSIBILITIES:
Educate and train our client base in a defined territory with a focus on our oncology testing menu
Engage clients in Ambry-centered clinical and technical conversation at scheduled meetings, on phone calls, over WebEx, or via email communication; working and communicating closely with the corresponding account manager to service clients
Field case-specific questions from clients, serving the client in a clinical support capacity
Travel (roughly 50% of the time) throughout the territory to interact live with clients and to staff regional and national tradeshows to provide clinical expertise at the exhibition space and to attend educational events regarding the subject matter of the conference
Participate in academic/research community by writing abstracts, creating posters, and presenting Ambry-specific data at regional and national conferences
Deliver meaningful presentations about the clinical utility of genetic testing and Ambry’s offered solutions to clients and prospective clients
Recognize areas for improvement based on client interaction and voicing them back to management - including new test options, new gene inclusions/exclusions, training needs, marketing ideas, educational ideas, and overall improvement to the Ambry brand
Must live in a major metropolitan area
Master’s degree or higher in genetic counseling, human genetics, or other healthcare field.
MS in genetic counseling preferred, board certification a plus.
Must have a strong understanding of the current state of clinical genetic testing, the advantages and limitations of genetic testing, and a desire to educate community providers about the utility of clinical genetics.
Must have strong organizational skills, work very well independently, be able to collaborate and communicate with clients and internal team members, and enjoy public speaking .
Strong working knowledge of Microsoft Office. Basic knowledge of various lab techniques (i.e. NGS, Sanger sequencing, etc.).
Resolves a wide range of issues in creative ways, demonstrating good judgment in selecting methods and techniques for obtaining solutions.
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
Normally receives little instruction on day-to-day work, general instructions on new assignments.
While performing the duties of this job, the employee is regularly required to drive; fly; stand; walk; sit; use hands; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment.
Employee may occasionally lift and/or move up to 45 pounds.
Telecommuting is allowed.
Internal Number: GENET01683
About Ambry Genetics
Ambry Genetics Corporation is a CAP-accredited and CLIA-licensed molecular genetics laboratory based in Aliso Viejo, California. We are a genetics-based healthcare company that is dedicated to open scientific exchange so we can work together to understand and treat all human disease faster.
At Ambry, everyone is welcome. A career at Ambry Genetics is a chance to be part of a dynamic company that aims to improve health by understanding the relationships between genetics and human disease. We earned our reputation as industry leaders by responsibly introducing cutting-edge genetic testing solutions and continually sharing what we learn with the global scientific community.
At Ambry you will be learning, challenging yourself, and having fun while collaborating with teammates through the open exchange of ideas. Employees at Ambry Genetics have many perks, including an onsite café with complimentary smoothies and infused waters! We also offer access to gym memberships, onsite food trucks, “Lunch and Learns,” and more. Our outstanding benefits program includes medical, dental, vision, 401k, FSA, and generous paid time off (PTO) program. Ambry Genetics is an Equal Opportunity Employer ...(EOE) and we maintain a drug-free work environment.
Ambry Genetics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.