The Genetic Counselor will ensure that clients of Quest Diagnostics Incorporated receive genetics services, both consultative and laboratory, of the highest quality possible. The GC will join a team of GCs who directly support the Molecular Genetics Laboratory in San Juan Capistrano, CA. The GC will work with the laboratory Directors and provide client consultation, case management, compliance, quality assurance and education. Additionally, the GC will provide field based services in collaboration with the specialty sales representatives to support genetic testing through the education of our clients on appropriate testing. Specialty areas include but are not limited to: prenatal, oncology and neurogenetics. Location flexible
Discuss specific testing strategies for patients, collect and review medical information required for test interpretation, explain results of genetic tests to clients.
Facilitate coordination with laboratories to monitor, prioritize, and track tests
May verify accurate test orders for certain samples received, and monitor processing to ensure timely reporting of results.
Manage case follow-up, outcomes documentation, and data collection
Provides organizational oversight of area(s) of responsibility and function as a resource for problem solving and process improvement to ensure timely and accurate test results.
Contributes to professional education programs on genetic testing and genetic counseling issues by helping create presentations, sessions and webinars for internal and external audiences.
Provides technical and subject matter expertise for commercial and health plan activities during training workshops and visits to clients
Provides field-based support, working collaboratively with specialty sales forces to enhance our clients understanding of Quest’s genetic offerings and educate them based on the latest science and guidelines to support the appropriate test for the appropriate patient.
Contribute to establishing and developing relationships with clients through in person and electronic communications